Terms of service

Terms of Service

Last updated: 21-04-2026

This website is operated by Wild Cat Energy ("we", "us", "our"). By accessing our website, purchasing products, or using any of our services, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, Returns and Refund Policy, and Purchase Options (Subscription) Cancellation Policy.

If you do not agree to these Terms, you must not use our website or services.

You must be at least 18 years old or have the permission of a parent or legal guardian to use our Services.

You agree not to use our website for any unlawful purpose or in a way that may damage, disable, or impair the operation of the website or interfere with other users.

We reserve the right to refuse service to anyone at any time for any reason, including where we suspect fraud, misuse, or a breach of these Terms.

All prices on our website are listed in Australian dollars unless otherwise stated and may change without notice. We make reasonable efforts to ensure pricing accuracy but reserve the right to correct errors and cancel or refuse orders where necessary.

Orders are subject to acceptance and availability. Once an order is placed, it cannot be modified. We reserve the right to cancel orders at our discretion, including where there are pricing errors, suspected fraudulent activity, or supply limitations.

Payment must be received in full before an order is processed and dispatched.

Subscriptions are offered on selected products. By purchasing a subscription, you agree to recurring billing at the frequency selected at checkout. You are responsible for managing your subscription, including cancellations, through your account or by contacting us. Cancellation terms, including required notice periods, are outlined in our Purchase Options (Subscription) Cancellation Policy.

Shipping, delivery timeframes, and risk of loss are governed by our Shipping Policy. Title and risk in goods pass to you upon delivery to your nominated address.

Returns, refunds, and exchanges are governed by our Returns and Refund Policy. Nothing in these Terms excludes your rights under the Australian Consumer Law.

You are responsible for ensuring that all information provided at checkout, including contact and delivery details, is accurate and complete.

We take reasonable care to ensure that our website is accurate and up to date, but we do not guarantee that it will always be error-free, uninterrupted, or secure. Your use of the website is at your own risk.

All content on this website, including text, images, branding, and logos, is owned by or licensed to Wild Cat Energy and is protected by intellectual property laws. You must not use, reproduce, or distribute this content without our prior written consent.

To the maximum extent permitted by law, we exclude all liability for any loss or damage arising from your use of our website or products, except where liability cannot be excluded. Where liability cannot be excluded, our liability is limited to the replacement or refund of the relevant product.

We may update these Terms of Service at any time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes arising from the use of our website or services are subject to the exclusive jurisdiction of the courts of New South Wales.

If you have any questions about these Terms, please contact us at hello@wildcatenergy.com.au.